Can I purchase a Valo Vault membership inside the Android app?
Yes. Memberships can be purchased through Google Play in the Android app, and the official web checkout is available as an additional option.
Answers to the questions we are asked most often about Valo Vault, the VALORANT companion app. These cover memberships and billing, creating and securing your account, linking a Riot account, the Daily Shop, submitting lineups, Vault Coins, and refunds. If your question is not answered here, open a support ticket and we will reply within 24 to 48 hours on working days.
Yes. Memberships can be purchased through Google Play in the Android app, and the official web checkout is available as an additional option.
Yes. After the payment is verified, access is activated on the Valo Vault account used during checkout. Sign into the Android app with that same account to use the membership.
The official website checkout uses PayPal. Your configured local price is shown before checkout, while PayPal may process a converted USD amount depending on your region.
The purchase summary shows your membership, billing period, effective monthly price, and total charged now before payment. Your access period is shown clearly during checkout.
You can return to the membership website to select another tier or billing period. The account receiving access is shown before payment.
Valo Vault offers PLUS, PRO, and CREATOR memberships with monthly, quarterly, and yearly billing options.
Open the app and tap "Sign Up". You can create an account using your email and password, or sign in instantly with Google. Your account syncs across all devices, including this support website!
On the login screen, tap "Forgot Password?" and enter your email. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it.
Yes! Your Valo Vault account works across all your Android devices. Just sign in with the same email/Google account on each device.
Go to Settings > Riot Account in the app. You'll be prompted to log in through Riot's official authentication page. Your credentials are encrypted and stored securely.
You can delete your account by going to Settings > Delete Account in the app, or by visiting valovault.in/delete_account on the web. This action is permanent and cannot be undone.
Once you link your Riot account, Valo Vault fetches your personal daily shop rotation from Riot's servers. You can view your available skins without opening the game!
This usually happens if your Riot session has expired. Go to Settings > Riot Account and re-login. Also, make sure you have a stable internet connection.
Yes! Use the Wishlist feature. Add skins you're waiting for, and Valo Vault will send you a push notification the moment one appears in your daily shop.
Go to the Lineups section and tap the "+" button. Record or select a video clip showing your lineup, add details like the agent, map, and ability used, then submit for review.
Lineups may be rejected if the video is unclear, the lineup doesn't work consistently, or if it duplicates an existing lineup. Try re-recording with a clearer demonstration.
Currently, the app supports uploads from your phone. We're working on a web-based lineup upload tool at lineups.valovault.in. Stay tuned!
Vault Coins are the in-app currency used to unlock premium features like the AI Assistant (Maxbot), advanced stats, and cosmetic themes. You can earn them by watching ads or purchase them directly.
First, check your Google Play order history to confirm the purchase was charged. If it was charged but coins weren't credited, submit a support ticket with your order ID and we'll resolve it within 24 hours.
Refunds are handled through Google Play. Open the Play Store app, go to your purchase history, and request a refund within 48 hours of purchase.
No. Valo Vault is an independent, fan-made companion app. It is not endorsed by, affiliated with, or sponsored by Riot Games or any of its affiliates. Valorant and related properties are trademarks of Riot Games.
Absolutely. We use industry-standard encrypted storage (Android EncryptedSharedPreferences) to store your Riot auth tokens locally on your device. We never see or store your Riot password on our servers.
You can report bugs through the in-app Feedback screen, or submit a ticket right here on this support website. Select "Bug Report" as the category for fastest response.
We collect basic analytics (app version, last active time) and your Firebase authentication data. Your Riot credentials are stored locally on your device only. We do not sell or share your personal data.